Deskpro
by Deskpro Ltd
🗂️ Business
Version 1.07
📅 Updated Jul 18, 2019
The new app for Deskpro, the helpdesk software for 21st century organizations.
Features Deskpro
Deskpro for Android allows you to efficiently and effortlessly manage multichannel customer interactions from your mobile device, including the ability to:nn* Create new tickets, users and organizationsnn* View, edit and reply to tickets with easenn* See message history across all channelsnn* View and edit custom ticket fields nn* Attach files from cloud or device storagenn* Swipe for quick and mass actionsnn* Reply efficiently using handy snippets and macrosnn* Manage urgent scenarios with advanced features like Problems and Incidentsnn* Keep in-the-know with customizable notifications
Secure & Private
Your data is protected with industry-leading security protocols.
24/7 Support
Our dedicated support team is always ready to help you.
Personalization
Customize the app to match your preferences and workflow.
See the Deskpro in Action
What Our Users Say
Don't just take our word for it. Here's what our users have to say about our Android app.
"Having issues searching a d viewing tickets"
Steve Lam Hang
"Need time and billing tracking for agents in the field. Works pretty well. Doesn't have too many options but provides the basics."
Gerald B.
"You can't login using url or qr code."
Laur CzT
"Doesn't work. Not chat support."
ian bower
"Seem like a nice idea, but did not work very well."
Richard L. Scott
"Can only view, respond and close tickets. Can't update fields or make any changes without an error message."
Aaron Carito
"Absolutely phenomenal to view my work tickets on the go"
Sifiso Sithole
"Best helpdesk software - period. I've implemented several helpdesks in enterprise environments and Deskpro is by far the best I've seen in that price range. The full helpdesk is simple, powerful and intuitive to use and the mobile app works like a charm."
Michel Strøm Tandrup
"Can't detect helpdesk url"
Monita Purnawati Manurung
"App has been working fine until a few weeks ago. At random I can't access the "my tickets" folder. Ive tried rebooting and removing and reinstalling with no fix"
David Doucette
Get the App Today
Available for Android 8.0 and above